By using the Ninja App you agree to comply with and be bound by the following terms and conditions of use, which govern Ninja App's relationship with you in relation to this App and your use of it.
The purpose of these terms and conditions is to define the ownership and responsibilities between the consumer (customer) and Advance Information Technology LLC (service provider/Ninja application) regarding the use of the application and its policy, according to the following:
The following terms and expressions have the meanings specified in this article:
Advance Technology Company for Information Technology is a limited liability company, which is a company registered in the Kingdom of Saudi Arabia under commercial registration number: (2052101911) and is referred to in these terms and conditions as the service provider (Ninja Application).
Anyone who wishes to benefit from the products and services offered by the service provider.
The service means providing Ninja application services through the application and delivering them to the customer.
is the delivery of the customer’s goods requested by the service provider.
is the provider of the item to the customer via the Ninja application.
Ninja application.
Products or goods offered through the application and provided through it.
The Ninja application is a cloud system that mainly works to display the various products or goods provided by merchants through the application, so that the customer requests these products or goods through the application and they are delivered to him by the application team that is owned and managed by the service provider according to the service provider’s management policy. It is governed by these terms and conditions, which must be interpreted in accordance with the laws of the Kingdom of Saudi Arabia.
By registering for the application services, the customer agrees to:
The customer acknowledges that he is solely responsible for maintaining the confidentiality of the password and any other account data that he creates in order to use or access the Ninja application services, and Ninja is considered exempt from responsibility for any loss that may befall the customer as a result of any third party using his password, whether With or without his knowledge, the customer is considered responsible to Ninja for any losses incurred by Ninja or any of Ninja’s representatives due to the customer’s misuse of his personal account or password, and the customer is obligated to notify Ninja immediately of any unauthorized use of his account, user name or password, Taking into account that the process of logging into the account must be done by only one person (the customer), and Ninja does not bear any responsibility for logging in by multiple people.
The application does not collect any personal data about the customer except when the customer uses the application service and the services it provides, and these personal data include: the customer’s name, email, mobile phone number, and address that he specifies through the application for the purpose of delivery. The purpose of collecting the customer’s personal data is For the following reasons:
D- For the purposes of measuring the time spent in the delivery process.
E- For the purpose of developing the application in relation to the customer’s experience and use of the application.
The Ninja application is committed to maintaining the privacy of the customer’s personal data, and the application needs to collect this data for statistical purposes within the application in order to improve the service, such as the number of active users and their chosen addresses. The Ninja application is committed not to share, disclose, or share this data with any third party except for the purposes of Specified in Clause Six of these terms and conditions.
The application mechanism is as follows:
The customer's orders are processed and the services provided by the Ninja application are processed after paying the value of the previously specified order by the customer.
When a customer makes a payment through his Ninja account, he will be asked to provide some usual data during the payment process, such as name, address, bank account information and other data related to the payment method, for the account of Ninja or a third party (payee, collection service provider). Accordingly, the customer must ensure the accuracy, comprehensiveness and validity of the data provided during the payment process and choose the payment method, and follow up on updating it from time to time.
Note:**Payment methods involve the use of an external third party collection service provider. The third party and Ninja may impose additional fees on the customer when processing payment services. Ninja is not responsible for any such fees and disclaims all liability. The consequences of using third parties as a method of paying the customer’s orders, in addition to the fact that the customer’s payment method may also be subject to the terms and conditions imposed by the collection service provider (the third party). For all of this, please review the terms and conditions of the third party before using the customer’s payment method.
The customer also authorizes Ninja to store information about the payment method and charge him the fees for that as described in the above terms, and in the event of any change to the customer’s account data and payment method, including, but not limited to: (account number, expiration date, or any Other proof documents) As a result of re-issuance or otherwise, Ninja has the right to obtain this information from the collection service provider (third party) or the customer’s bank, and to update the customer’s payment method registered in Ninja’s account.
The customer is also considered solely responsible for the accuracy, validity and completeness of the data related to the payment method, and Ninja cannot be held liable for any loss resulting from misconduct, error, or incorrectness of the data provided, whether by the customer or by any third party.
Note that all prices of products and goods available for order through the Ninja application are subject to value added tax according to the regulations of the Kingdom of Saudi Arabia.
There is no exchange or return for the Ninja application. If there are notes on the orders, the customer must contact the service provider in writing via email for technical support for Ninja customer service (<[email protected] >) This is in the event that the customer is not satisfied with the quality of the products and goods that were delivered to him due to a defect in them, which is limited to: (a defect in the product, or the product is not suitable for use according to the expiration date indicated on it, or a difference between the requested product and the product delivered to the customer). The customer will be compensated in the wallet or bank card after verifying and verifying that there is a defect in the product or order by the specialized Ninja team.
Ninja has the absolute right, without the need to provide reasons, to refuse or suspend any user’s access to the application services by the means deemed appropriate by the application administration.
Ninja has the right at any time to make any modifications or additions to the entire application or any part of it, as these terms and conditions may be amended from time to time, and it is your responsibility as a user of the application to follow up on updates to these terms and conditions through repeated visits and uses of the application. Accordingly, you will be deemed to have agreed to these terms and conditions as amended if you continue to use any of the services provided through the application after publishing any amendments to them. Ninja also reserves the right to add, modify or delete any of these terms and conditions, and is committed to the same responsibilities and obligations. applicable and customary in such services, sites, platforms or applications, and changes are considered effective as soon as they are published through the application in the box designated for the terms and conditions of use of the Ninja application.
The Customer acknowledges and agrees to indemnify Ninja or any of its associated entities, employees, directors, and workers thereof and/or its associated entities, immediately and upon request, for all claims, liabilities, losses, and costs, including legal fees arising from any breach or violation. To these terms and conditions by you as a user of the application or other damages arising from your use of the Ninja application.
The service provider adopts the e-mail address provided by the service requester when creating the account on the application and/or the communication feature provided by the application for the purposes of sending any notice or any communication related to these terms and conditions from the service provider to the service requester, and the service requester is considered to have received the notice or communication as soon as it is sent. At the mentioned email address or via the mentioned communication feature.
Communications addressed to the Service Provider will not be effective unless sent to the following e-mail address [email protected] and provided that the sender receives confirmation of access.
The Customer's access to the Application and the information contained therein does not transfer or constitute in any way any validity or intellectual property rights to the Ninja data or information displayed or accessible from the Site or any of the trademarks, copyrights, designs, patents, names of establishments or Medical information, confidential information, trade secrets, or any other intellectual property rights that may belong to Ninja, the author, translator, creator or licensor.
All trademarks, logos, facility names and other marks and intellectual property of Ninja relating to the electronic application, or any information contained or accessible from the application, remain the sole and exclusive property of Ninja and the relevant authors or licensors and the Customer undertakes not to use, publish or deal with such intellectual property With it in any other way without the consent of NINJA, the licensor or the author via prior written consent.
NINJA MAKES NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SERVICES, THEY ARE PROVIDED “AS IS” AND NINJA EXPRESSLY DISCLAIMS ALL WARRANTIES, TO THE FULLEST EXTENT POSSIBLE BY LAW, FOR ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO: WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, FITNESS TO SPECIFICATIONS AND MARKETS. Certain rights, the merchantability of the property rights, and Ninja does not guarantee the accuracy, content, or timeliness of the Services or the results that the customer may or may not obtain. In no event will NINJA, its agents, licensors or affiliates be liable for direct or indirect damages, punitive damages, special damages, incidental or consequential damages including, but not limited to: damages for loss of profits, business interruption. , Loss of business information or other financial losses resulting directly or indirectly from your access to and use of (or failure to use) or reliance on the Services.
The invalidity of any provision of these User Terms does not affect the validity of the remaining provisions contained therein. If any court or regulator decides that the provisions of these Terms and Conditions are invalid or in any way unenforceable, then such provisions will be canceled and deleted from these Terms and Conditions, while the remaining provisions of the Terms and Conditions will remain in full force and effect.
Ninja reserves the right to assign or otherwise transfer any or all of the rights and obligation under these Terms and Conditions to any third party.
These terms and conditions, and the settlement of any dispute, claim or controversy arising out of or relating to them, or any violation thereof, termination, implementation, interpretation or validity thereof, or the use of the application or service, shall be subject to the laws and regulations applicable in the Kingdom of Saudi Arabia and shall be interpreted in accordance with them, and in the event that such terms and conditions arise Any dispute shall be referred to the competent courts in the city of Khobar.
If you have any questions about these User Terms, the practices of this Service, or your dealings with the Service, you may contact us at: [email protected]
